A word in a direct message
Someone types "price" and gets an answer before they close the chat. To the rule, "price", "Price?" and "PRICE!!!" are the same word.
ProductChatbots and auto-replies
Let the tenth identical question answer itself
A rule fires on a word in a direct message or on a comment under your post, and answers in a second, at any hour. You set the word and the reply. It hands the conversation back the moment something human shows up in it.
What it does
What an auto-reply does
A comment under a post becomes a conversation
The classic reason people buy tools like this. Two hundred comments under a reel, and every one of them turns into a direct message, and then into a real conversation where something can be agreed.
The reply goes back where it started
It lands in the same conversation the trigger fired in. There is no road from here to a different person.
One event, one reply
The messenger delivered twice, the connection blinked, the server restarted — the person still gets exactly one reply. Not two, not five.
A rehearsal that sends nothing
Run the whole rule and see what it was about to do. Not a single message leaves, which is why checking it costs you nothing.
A record of every run
Who was answered, when, and how it ended. When something goes wrong, the reason sits right there instead of in someone else's logs.
A stop word takes them off your broadcasts
Someone writes stop or unsubscribe, and the refusal is written into their card on its own, without any work from you. After that no broadcast of yours reaches them.
Cancel mid-flight
If a conversation turns, cancel the run while it is still going and finish the thread yourself.
How it works
How it works in practice
Pick the word
Start with the question you get ten times a week. Usually it is price, delivery, or whether the thing is in stock.
Write the reply
The one you would have typed anyway. In your words, not in cheerful template language.
Check it
The rehearsal shows what the rule would do and sends nothing outside.
Turn it on and read the record
For the first few days just watch who it answered. A week in, you will know whether a second rule is worth it.
What is guaranteed
A rule never gets cleverer than you allowed
It answers your prepared text to your chosen word in your chosen channel. It does not invent, it does not write to people who never agreed, and it cannot reach a person or a channel you never connected to it.
Questions
What people ask about auto-replies
- Will they know it is not me?
- There is no label on the message, and it arrives in an ordinary Telegram or Instagram chat. You wrote the text, so it sounds like you.
- Can a rule answer the same message twice?
- No. Every processed event is remembered, so a repeated delivery from the messenger does not produce a second reply.
- What if two rules match at once?
- One fires. The exact word is checked first, then the reply to any comment, and on a tie the rule you created earlier wins.
- Can I step in halfway?
- Yes. Open the conversation and reply yourself — the rule can be paused or cancelled while it runs.
- What about people who asked not to be contacted?
- A stop word removes them from broadcasts immediately, and that decision is kept with its date and its source, in case anyone ever asks.
Chatbots and auto-replies
Start with one question
Do not build a system. Take the question you are asked most often and hand it to a rule. The rest can wait until next week.