Intent you don’t have to hunt for
Someone asks the price in a comment and then sends a voice note at midnight, and both land on one card with the thread each of them came from.
SolutionSales
Close the deal without losing the human conversation
Dialog Man hears the objection the customer never said out loud, remembers everything you promised, and walks the deal to an answer while the final say stays yours.
What it does
What moves a deal forward
The objection under the objection
“Too expensive” usually means “I don’t trust you yet” or “this isn’t my money to spend.” The agent names which one you’re facing before you type.
Deal memory
What you promised in week two is still on the card in week six. So are the amount, the deadline you agreed to, and the name of whoever has to sign. A colleague who opens the deal reads the same thing you would.
The list you open in the morning
Deals that need a move today, in an order that makes sense — the quote that expires tonight, the buyer who has now asked twice, the thread that went silent right after the demo. You work down the list instead of scrolling through conversations to find what you missed.
A reminder that knows why it fired
The customer asked for a revised quote by Tuesday, and Tuesday came and went.
Autonomy you choose
Suggest, prepare, or act. Anything risky waits for your yes, and you can take the thread back mid-sentence.
Conversation Lens on a stalled thread
Open a deal that went quiet three weeks ago. The Lens shows the question nobody answered and the line that would restart it.
How it works
How it works in practice
Catch the signal
A comment under a post becomes a deal card, with a link back to the post it started under.
Name the real objection
You see what the customer said, what they probably meant, and two or three ways to answer, each with its own price.
Decide who answers, and write down what comes next
Let the agent explain the situation, prepare the reply for your approval, or send the low-risk nudge you allowed. Whichever you pick, the next step goes on the deal with a name and a date, and it is still there when the date arrives.
What is guaranteed
The message behind the stage change
Click a stage change and you land on the message that caused it. Nobody gets quoted saying something they never wrote.
Questions
What sales teams ask
- Does this replace my CRM?
- For everything that happens in the thread, yes. People, agreements, and next steps sit right beside the messages. Invoices and contracts stay where they already live.
- Will the agent close the deal for me?
- Only as far as you allow. It can explain the situation, draft a reply for your approval, or send a low-risk nudge you signed off on. An agent never gets more access than the person it works for.
- Can I take a conversation back from the agent?
- Whenever you want, even halfway through a reply. The agent steps aside and the history stays exactly as it was.
- What if a customer asks not to be contacted?
- Withdraw the consent and campaigns stop reaching them. You can still answer inside a thread they opened themselves.
- We sell as a team. What does everyone else see?
- Deals, owners, and notes sit in one shared space. While you’re away a colleague opens the card and finds the price you quoted, what you promised, and the point where the conversation stopped.
- What happens to voice notes and files?
- A voice note lands on the card as text you can search, and a file stays next to the message it came with. A number someone said out loud doesn’t stay locked inside an audio clip.
Sales
Start with the thread that went quiet
Connect one channel you already sell in. Open the oldest deal nobody has answered and read what Dialog Man finds in it.